The driver never picked me up from Walmart. But I accepted the ride and drove close to home to look like I did. He took the money from my card even though I never got into his card. And when I called to confront the reader for what he had done, he hung up. I called the company and they haven`t refunded me yet or done anything to the driver because he left me stuck but took my money. Below, the photo of the guy who drives for Lyft is terrible. We use our own vehicles, we give our own gasoline, so maintenance, clean the car, we endanger on the road and accidents that have happened countless times. You may also have a dangerous person in your car who hasn`t done a background check. All this for you to work 8 hours and 20 minutes to earn $100. With this increase in inflation, annuity, etc. I can`t afford to continue working for Lyft.
I prefer to shake my app often interferes, trips take too long, no customer service, app car calculates premiums I need to contact my bank to get a refund as I am charged for trips that were canceled and never happened. Drivers can see what you`re giving them and leave a $#*!ty review if they don`t like you for any reason. Absolutely ugly service. Feel bad for the drivers who are definitely not paid enough to put up with this company`s lack of communication/transparency. Use only for occasional performances. Instead, they would give one of the phones to one of these “chargers.” This guy was plugging his phone into a charger, but what they really did was let the driver keep his place in the virtual queue with a company, say Lyft, while they left the area and took rides from outside the airport with Uber, using their other phone. Ha! This part of the Sh** company refused to pay me the $49.64 I earned for running errands that day. Contacted customer service and their response is, are we also waiting to see if you will get paid next week? What is that response? I had to put gas in my car after the ride, expecting to be paid, but no, they still refuse! The customer service representative was named SHANE.
This company is a complete hoax! If you need to ride, make sure it`s not with Lyft! Customer Service 0 0 0 0 This company breaks the law because it online chat is happy to ask the person what your name is, does not specify the name and identification number, it is the law, it should be Provide name and ID number I have all the screenshots I chatted with them, They never solve the problem and annoyed me and I didn`t feel safe to drive and I stopped because this company cheats a lot, it should be everyone, we should take it to court because we screwed up the passenger and paid less to the driver I traveled to the airport. When I landed, I saw an $80 damage fee. It turned out there was another one for $70. $150 in damages. I contacted support. It took them an hour to give a reason. Finally, they provided me with a photo accusing me of peeing on the seat. It was a morning flight with my wife. I am a sober 36-year-old man who travels. The damage fee arrived 30 minutes after my submission. There are tons of people waiting at the airport for money trips.
The driver obviously took someone out of the books and dropped the charges against me. The support continued to give generic answers and play with me that they did a thorough investigation. They ignored any common sense I provided. A longtime customer versus a driver who clearly doesn`t follow all of Lyft`s rules. Now I have to apply through my credit card company. Wonderful. I warn people to pay attention to Lyft, they blame people for things that never happened, and then when you talk to customer service, they don`t care what you say, they don`t hire drivers who can`t believe they`re looking at who they`re hiring. Avoid problems Don`t use this service! When I said I was going to sue your business, they said, go straight because customer service is like there. Avoid problems, don`t use them This incident occurred during my trip to Miami, I`ve never used Lyft (or Uber) in my life, but I`ve only been charged for 3 separate rides. There`s no way to know anything about lyft.
No phone and online access is a hopeless business. Anyone who uses my credit card to drive Lyft can probably drive across the country and there`s nothing I can do through Lyft to stop them. Horrible controls on their part. And ugly security, as they allowed someone to use a stolen card without proof of validity. They charged me a $20 fee without my consent or even informed me of it. Unreal from a company. The worst experience you can have. I wish I could leave 0 stars. The first ride was given for 30 dollars, I waited an hour for my driver to show up. When I entered, he started driving, but told me he didn`t have the address and asked for it.
I gave it to him and he told me to give him another $20 or leave. I had to pay him $20 to stay in the vehicle. Halfway through, he asked for an additional $10, which I refused. Once I was removed from the Lyft tariff, the Lyft rate increased to $173, which is more than 4 times the original offer. I tried to challenge these issues with Lyft, they responded with a $15 credit to use in their app. I told them it was unacceptable, and they just ended that conversation. I will remove this app completely. They were extremely useless and didn`t care. If you find that you are being scammed after you have already boarded and the trip has begun, it is best to keep this information to yourself and not complain to the driver unless you are in a situation that could cause physical harm. In this case, you will take care of it as soon as you get out of the car safely. Then you can file a complaint with the ride-sharing company.
Consumer Tip: This company has no customer service. If you cancel a trip and are charged, you may need to contact your bank to get your money back. The lack of customer service is so terrible. I tried using it once and the connection kept failing, so we got Ubered. A few weeks later, I received fraudulent accusations 2,000 miles from home. Thankfully, my credit card company reversed it, even after Lyft denied it. Apparently, fraudulent fees are common with this dangerous app, as the many negative reviews here also support. I couldn`t log back into my account to try again, and emails sent to their support group aren`t being answered. I had ridden on Lyft. The estimated price was $26.70, but they charged me $34, I complained several times, and didn`t get any repetition. Horrible service, fraudulent customers. I will never use this company again.
Honestly, it`s the worst company I`ve ever dealt with, they lost a client. DON`T USE LYFT. I had called an Uber and cancelled it within 30 seconds because I realized I had given the wrong location and they had never refunded my money. Mind you, you can`t call them because there`s no number. So good luck having to jump through hoops when something like this happens. The photo says last trip, as if I had a ride, bye with all that my money gives me. $15 Yes, it`s mine Then the driver will determine if he visits often and knows the city, or if he is someone who does not know too much about the area. Drivers can easily do this by chatting a bit. Simple questions such as “Where are you from?” or “What brings you to the city?” can provide a wealth of information to the driver. Passengers have no idea what they have just revealed. Lyft made me think I had several passengers on the way, only to cancel each of them and then say they were trying to find the next driver, me and my kids tried to go to a festival on July 4th with a friend of mine, and it let me down! This is not the only time this has happened, it also happened when I was trying to get to work. Lyft is, it`s an absolutely useless ride-sharing app that I wouldn`t recommend to anyone anywhere in London, drivers are only allowed to change their profile picture when they`re in one of Uber`s Greenlight Hub offices, so they`ll need to be physically present to change their photo.
But many fraudulent drivers were able to use fake GPS apps that allowed them to trick Uber`s computers into thinking they were in the office when they really weren`t. Anyone can write a Trustpilot review. People who write reviews can edit or delete them at any time, and they will appear as long as an account is active.